From global services to additional services
Codess Cultura’s core business today is the museum sector which represents nearly half of the company’s revenue. The services offered vary from the complete management of museums and exhibition centres to a wide range of support facilities: the running of the ticket office and the bookshop, the 24hour guardianship of the museum, the organisation of guided tours, the development of educational workshops for adults and children, and the logistic support for transport and planning.

Museum Management – global service –

Codess Cultura has in numerous occasions revealed to be highly qualified and proficient in the management, organisation and preparation of important museum centres, as well as in the support and assistance to external events.
The management of various museums has permitted Codess Cultura to elaborate interesting cultural strategies, allowing for full customer satisfaction thanks also to the highly qualified and efficient personnel.

Organisation
Codess Cultura has been able to organise and plan its management tasks by studying the different flows of visitors, promoting therefore the periods of low season and segmenting the flow of visitors in periods of high density. Examples of this policy are the compulsory reservations for school visits, the price incentives in low season, and the control of the flow of visitors inside the museums.

Education
Great importance is given to the educational aspect of the visit, to allow both children and adults to extend their knowledge and deal with new themes. Codess Cultura therefore, gives significant weight to staff training and creation of educational workshops, keeping in close contact with public educational institutions.

Guided tours
An essential element in the management of a museum is the presence of experienced and competent staff, able to welcome and accompany the visitors on thematic tours around museums and exhibitions. The visitors are very demanding in terms of quality and competence, and a well guided tour can turn into a stimulating and valuable experience. Codess Cultura has elaborated a project regarding educational tours which has seen an excellent response among the public. The employees responsible for the guided tours are carefully selected based on an adequate level of studies, and after having followed a training course focusing on the contents of the visit and the correct etiquette to be respected.

Bookshop
Codess Cultura offers its visitors an additional service of high quality: the preparation, organisation and management of specialised museum shops and bookshops. Codess Cultura also benefits from a collaboration with Arbos, a company specialised in the production of paper and cardboard (using primarily recycled materials), allowing for the creation of personalised product lines.

Promotion and development
Codess Cultura devotes all of its competences to the promotion and development of the establishments for which it is responsible, trying to create possible combinations with other areas in which it operates. The results obtained by every single museum have been satisfying both for Codess Cultura and for the visitors.

Temporary exhibitions
Many temporary exhibitions, cared for by Codess Cultura, have shown an excellent feedback from the public.

Museum services

Codess Cultura collaborates with many museum organisations and public institutions in order to provide support services both for permanent expositions and for short-term events and exhibitions.

Information services, ticket office and bookshop management
The personnel employed at the ticket office and the bookshop is also responsible for the management of the front-desk in museums, exhibitions and other events. The employees are not simply sales assistants, they are also assigned the task of welcoming, informing and advising the visitors on their purchase. Furthermore the staff is required to deal with the cash desk, and supervise and re-stock the shop constantly.

Museum Guardianship
The surveillance and custody of works of art, and the welcome and assistance of visitors in the museums form a strategic group of services, particularly in view of the security and the conservation of the cultural heritage. The personnel’s skills and abilities are guaranteed by a series of internal courses regarding security, first aid and management of relations with the public.

Night Surveillance
Codess Cultura provides night surveillance services in museums and exhibition centres, and can also supervise rigorously fire-prevention and security systems. Particular consideration is given to the safety and conservation of the cultural goods.

Preparation and equipments
Codess Cultura offers logistic services during events (exhibitions, conferences, etc.): organisation of exhibition centres and showrooms, arrangement of fittings and equipments, transport (by sea and by land) of materials of any size. The service is performed by work teams with the appropriate experience and skills in completing the task promptly.

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